Privacy Policy
Last updated: 8 November 2026
This policy explains in plain words how Günalsan Pompa (“HUGEPUMP”) handles your information when you use this website. The legal notice on processing personal data is the Personal Data Protection Notice.
What is collected?
- What you share: what you enter in the quote, contact, dealer and document forms and in the Product Assistant.
- Automatically: technical information the website needs to work and stay secure (browser type, page visited, time). Your IP address is irreversibly hashed before anything is stored.
What is not collected?
- No advertising, retargeting or visitor-tracking (analytics) tools are used.
- No payments are taken; no card or bank details are asked for.
- There are no user accounts; no passwords are stored.
Quote list and Product Assistant
The products you add to your quote list stay in your own browser and only reach us when you send the form. The Product Assistant chat is also kept only in your browser tab until it is closed; if you leave your contact details and send a request, the chat is attached to it so we understand your need. When the assistant's AI feature is on, what you type is sent to an AI service to interpret your need; your name, phone or e-mail are not sent to it. Please do not type sensitive personal information into the chat.
How is it protected?
The website only works over an encrypted connection (HTTPS). Your requests are kept in an admin panel that only authorised staff can access. Forms are protected against automated and unwanted submissions.
Links to other sites
Links to maps, WhatsApp or our partners may take you to other websites. Günalsan Pompa is not responsible for their privacy practices; please read their own policies.
Changes
This policy is updated when needed; the current version is always on this page and applies from its publication date.
Contact
Günalsan Pompa · Osmangazi Mah. 3142 Sok. No:2, 34518 Esenyurt / Istanbul, Türkiye
E-mail: satis@gunalsanpompa.com · Phone: +90 212 613 41 42